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Front Desk Security Counselor

Job in New York, New York County, New York, 10261, USA
Listing for: Catholic Charities of New York
Full Time, Per diem position
Listed on 2026-10-20
Job specializations:
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 23.47 - 25.11 USD Hourly USD 23.47 25.11 HOUR
Job Description & How to Apply Below
Position: Front Desk Security Counselor - 2001535
Location: New York

Job Title: Front Desk Security Counselor

Location: Bronx, New York

FLSA Status: Full Time,Non-Exempt

Classification: Professional

Department: Beacon of Hope Congregate Programs

Reports to: Program Director of Manager

Supervisory Responsibilities: Yes: ____ No: ___X ____

Salary: $23.47-$25.11

Summary: The Front Desk Security Counselor is primarily responsible for providing good customer service and exercising good judgement in managing the residence during the overnight hours. The Front Desk Security Counselor may participate in any of the activities consistent with a Residential Counselor's scope of responsibilities by helping residents learn community life skills appropriate to their needs as recorded in their comprehensive service plan so that they may grow toward more independent lives.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

  • Monitor and maintain the environment to ensure it is safe and secure.
  • Document significant building activities and/or information in the Communication Logbook.
  • Ensure all building visitors provide identification and sign in the Visitor Log.
  • Manage incidents and intervene appropriately to minimize risk of potential harm to all. Notify the program's Manager and document events in the appropriate forms.
  • Help with the maintenance of the environment consistent with the program's design and residents' needs.
  • Provide ongoing counseling support to residents as needed.
  • Document all services and interactions in residents' case records.
  • Attend all meetings as required by the Program, BOH Division, or as instructed by CCCS.
  • Where applicable, supervise medication distribution to residents and track such with shift and weekly counts.
  • Where applicable, prepare meals for residents, by setting up, cooking, and cleaning up such.
  • When needed, escort clients into the community for medical benefits, or other relevant appointments.
  • Assist with conducting monthly fire drills.
  • Assist in planning and carrying out recreational activities with residents.
  • Follow all regulations and/or program guidelines outlined by the New York State Office of Mental Health.
  • Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.
  • Perform other duties, consistent with the goals and objectives of the program, as assigned by the Program Manager and/or Administration.
  • Position Type and Expected Hours of Work

    This is a full-time position.
    Must be able to work flexible/shift schedule and be available for emergencies.

    Working conditions and physical demands required

    The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    • Ambulate, remain in a stationary position, occasionally carry and move 10 pounds, ascend/descend stairs, place items above and below the head, and continually reposition during working hours.
    • Exposure to routine cleaning products and household chemicals.
    • Travel locally using public transportation, Traverse City streets, and be exposed to outside weather conditions while escorting clients.
    • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects.
    • Work with clients who require consistent and comprehensive support.
    • Work under potentially stressful conditions.
    • Speaking and hearing is sufficient to communicate effectively by phone or in person at normal volumes.
    • Vision adequate to read correspondence, computer screen, forms, etc.
    • Remain in a stationary position at a workstation and use a computer approximately 65% of the time.
    • Ability to sit…
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