Center Director - Public & Center Lead

if you are hired provisionally in this title, you must take and pass the civil service exam, when it becomes available, to be eligible for continued employment

the department of social services (dss) is comprised of the administrative units of the new york city human resources administration (hra) and the department of homeless services (dhs). Hra is dedicated to fighting poverty and income inequality by providing new yorkers in need with essential benefits such as food assistance and emergency rental assistance. Dhs is committed to preventing and addressing homelessness in new york city by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

family independence administration (fia) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, snap, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.

under the direction of the deputy regional managers, with great latitude for the exercise of independent action and initiative, the job center director is responsible for the overall administration and functioning of the fia job center to assist public assistance recipients to achieve their highest level of self-reliance by providing a continuum of services, including public assistance (pa) and food stamp benefits, job search, and other related services targeted to this population.

this position is interchangeable and is utilized in any fia job center/model office location or specialized fia job center/model office location which includes, but is not limited to, the family services call center, union square job center, refugee job center, and residential treatment services center.

the family independence administration (fia) is recruiting for one (1) administrative job opportunity specialist nm ii, to function as job center director, who will:

- direct the on-site management, planning and monitoring of all activities that contribute to the timely delivery of varied public assistance to eligible persons/families by ensuring that the expenditure of public funds through the public assistance programs is in conformity with federal and state laws and all relevant agency policies; ensures compliance with mandated signage being properly displayed.

- oversee the activities of the various program components of the family independence administration job centers/model offices which includes, but is not limited to, the family services call center, union square job center, refugee job center, and residential treatment services center; the latter of which are designed to facilitate service delivery to specialized populations in order to minimize wait time and assist participants in achieving maximum self-sufficiency.

- direct the job center’s efforts in implementing welfare reform, which mandates that all able-bodied recipients participate in appropriate work-related activities, that all barriers that prevent self-sufficiency are overcome and that the agency's goal to meet the federal participation rate is met; maintain a direct relationship with back-to-work employment vendors in an effort to assist participants obtain/retain employment and become self-sufficient.

- direct recertification activities in a timely manner and in compliance with all city, state and federal mandates by assisting staff in providing services that are consistent with agency standards, while upholding the dignity of the participants served and ensuring positive…