Community Case Manager

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Full Time New York, NY, US

2 days ago Requisition

Salary Range: $65,000.00 To $68,000.00 Annually

Home+ Community Case Manager

Paths to Healing Manhattan/Harlem and Queens, NY Full-Time

Posted:
October 20, 2026 | Final date to receive applications:
November 30, 2026

Department:

Paths to Healing

Reports To:

Location:

Manhattan/Harlem and Queens, NY

Salary Range:

$65,000–$68,000

Employment Type:

Full-Time

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.

We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

As the Home+ Community Case Manager, you will provide trauma-informed, survivor-centered case management to survivors of domestic and gender-based violence while building community partnerships and expanding access to resources. You will maintain an assigned caseload and provide individualized advocacy and support that promote housing stability, economic empowerment, safety, and well-being.

Through outreach, presentations, networking, and collaboration with community organizations and service providers, you will strengthen referral pathways and awareness of Home+ services, particularly in communities facing systemic barriers to care. This role calls for compassionate advocacy, a commitment to social justice and anti-oppressive, healing-centered engagement, and the ability to work independently in the community and collaboratively with the Home+ team.

This position is based in both Manhattan/Harlem and Queens, with work at Rising Ground’s Harlem and Queens hubs, the Manhattan and Queens Family Justice Centers, and community locations in both boroughs.

• Provide trauma-informed, survivor-centered case management to an assigned caseload, including intake assessments, individualized service and safety planning, advocacy, and ongoing support.
• Help survivors navigate housing challenges and access public benefits, financial assistance, flexible funding, legal services, and resources that support safety and economic empowerment.
• Develop and implement outreach activities that increase awareness of Home+ services, expand the program’s reach, and connect with underserved communities.
• Conduct outreach visits and deliver presentations to community organizations, social service agencies, healthcare providers, schools, faith-based groups, and other stakeholders on Home+ services, eligibility, referrals, and survivor supports.
• Research and connect with resources for housing, food security, employment, education, childcare, transportation, healthcare, legal assistance, and emergency financial support.
• Build relationships with community partners, government agencies, grassroots organizations, and service providers; coordinate communication and referrals to reduce barriers, address service gaps, and improve access to care.
• Identify opportunities to secure community resources, donated goods, emergency assistance, and other services that meet survivors’…