Residential Case Manager

PROGRAM:
Youth Services-Casey House

STATUS:
Full-Time (35 hours per week)

FLSA DESIGNATION:
Non-Exempt

REPORTS TO:

Director Youth Services

DEGREE:
Bachelor’s degree (in Human Services or related field) preferred, Associates Degree in Human Services (or related field) and minimum one year experience required

EXPERIENCE:

Work with (RHY) Runaway, Homeless and At-risk Youth, Residential setting

The Youth Services Case Manager is responsible for supporting the Residential Shelter Team in Case Management in addition to demonstrating knowledge of the mission and services of the agency.

• Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service)
• Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment
• Flexible Spending accounts for both health and dependent care
• Employee Assistance Program available
• Employer paid short- and long-term disability insurance available
• Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service)
• 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan
• Mileage Reimbursement
• 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO)
• Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays
• 1 Wellness Day yearly
• Wage/Longevity Bonuses available
• Attendance Bonus available bi-annually
• Bereavement Leave – 4 work days of leave with pay available
• Staff Recognition/Staff Appreciation events
• Team Building and In-House training available offering learning and educational opportunities

• Associates Degree in Human Services (or related field) and one year experience required
• Experience in dealing with runaway, homeless and at-risk youth preferred
• Working experience in residential setting preferred
• Valid NYS Driver License and use of personal vehicle during work hours
• Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web based databases. Understanding of the use of email in the workplace

• Complies with all policies and procedures of PCS, (Pinnacle Community Services, Inc.), (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements
• Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval
• Attends and participates in appropriate agency staff trainings and meetings and program supervision
• Advocates for cultural diversity/sensitivity as appropriate
• Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace
• Effectively communicate s with consumers, community partners, and Agency staff including accurate documentation
• Participate actively in ongoing professional development
• Meets with Program Director on a regular, planned basis
• Clearance of the NYS Justice Center Requirements:
  Staff Exclusion List (SEL), NYS Central Registry for Child Abuse and Maltreatment (SCR) and Criminal Background Check

• Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency…