Career Counselor Workforce Development

Location: Bronx, NY
Position: Full-Time

We are seeking a motivated and experienced Career Counselor to provide workforce development and employment support services to individuals facing barriers to employment.

The Career Counselor will help participants achieve their employment, education, and professional development goals through career counseling, job readiness training, employment referrals, and ongoing support.

This position involves working closely with case management and employment services teams to help participants obtain and maintain meaningful employment, develop essential skills, and achieve greater economic independence.

• Manage a caseload of approximately 100 participants across multiple program locations.

• Assist participants with employment preparation, job searches, educational opportunities, vocational training, and long-term career development.

• Conduct outreach to participants at least biweekly, maintaining engagement and documenting progress.

• Complete employment and educational assessments and develop individualized service plans, updating them at least twice annually.

• Refer participants to job training, HSE/GED, ESOL, adult literacy, college, and other educational programs.

• Assist with resume development, cover letters, interview preparation, and job readiness skills.

• Collaborate with Employment Specialists to identify job opportunities and connect participants with suitable employers.

• Support participants with independent job searches, direct employer referrals, and employment placement.

• Provide ongoing job retention and follow-up services for up to two years after placement.

• Coordinate with case managers, program leadership, and employment services teams to address participant needs.

• Maintain accurate participant records, assessments, service plans, and progress notes using the AWARDS system.

• Track and report participant engagement, employment outcomes, training participation, and job retention milestones.

• Participate in team meetings, case conferences, and supervisory meetings.

• Provide services at up to two program locations as needed.

• Bachelor's degree required.

• Experience in workforce development, career counseling, employment services, or a related field.

• Experience working with low-income individuals and individuals facing significant barriers to employment.

• Strong knowledge of job readiness, career development, job placement, and employment retention strategies.

• Ability to support employment and retention outcomes for approximately 105 job seekers.

• Strong interpersonal, organizational, communication, and documentation skills.

• Ability to work collaboratively with case management and employment services teams.

• Proficiency with computers, electronic documentation, and case management systems.

• Ability to travel throughout the five boroughs of NYC is required.

• Experience supporting individuals experiencing homelessness, mental health challenges, or substance use recovery.

• Experience providing supported employment services to individuals with disabilities.

• Familiarity with the AWARDS case management system.

• Knowledge of Motivational Interviewing and person-centered planning.