Caseworker, Department of Social Services
Listed on 2026-11-01
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Social Work
Family Advocacy & Support Services, Human Services/ Social Work
under supervision, a caseworker provides social work services for individuals and/or their families, including children, to assist them with their economic, emotional, social, and environmental difficulties; does related work as required.
distinguishing features of the class:work is performed under the close supervision of a supervising caseworker, with in-service training provided through the agencies staff development program. A caseworker, in consultation with the supervising worker, formulates and carries out plans to meet the individual problems of the cases assigned.
- formulates and carries out plans to meet the needs of the individual or family; provides counseling to motivate the individual or family to increase their own capacity and confidence in their ability to handle problems;
- studies the background and need for care of children referred, securing information from the child himself, the family, relatives, schools, churches, family courts, and other agencies;
- when foster care is necessary, determines whether the child’s needs can best be met in an institution or a foster family home;
- plans with parents and relative for the care of children and re-establishment of the home;
- establishes a relationship with individuals and families to persuade them to avail themselves of recommended social services;
- identifies the need for services through in-depth discussions with clients;
- maintains liaison with various individual agencies to which individuals and families can be referred for services;
- works closely with other staff personnel such as homemakers in carrying out the plan for services;
- reviews existing case records for available information for use in formulating a plan of treatment;
- periodically reviews cases to determine changes in the individual’s or families situations affecting need for service.
working knowledge of federal, state and local social services laws and programs; ability to establish and maintain successful relationships with people; imagination; sensitivity to the reaction of others; good powers of observation and analysis; initiative, tact, emotional maturity; good judgment; good physical condition.
acceptable training and experience: either:possession of a bachelor’s degree from a regionally accredited college or university or a new york state registered four year college or university; or
possession of a current valid license to practice as a registered professional nurse in new york state and one year of post licensure experience as a registered professional nurse.
special note:education:your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the u.s. Department of education/u.s. Secretary of education. If your degree was awarded by an educational institution outside the united states and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the internet at http://www.cs.ny.gov/jobseeker/degrees.cfm.
You must pay the required evaluation fee.
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