Family Stabilization & Integrated Care Navigator

Description

The Family Stabilization & Integrated Care Navigator provides intensive family-centered case management services to TANF-eligible households experiencing complex challenges, including housing instability, homelessness, mental health conditions, substance use disorders, developmental disabilities, domestic violence, and barriers to self-sufficiency. This position works with families to identify strengths, assess needs, develop stabilization plans, and coordinate services across multiple systems to promote long-term stability, resilience, and family well-being.

The Navigator serves as a central point of coordination, helping families access resources, navigate service systems, overcome barriers, and achieve individualized goals through a strengths-based, trauma-informed, and family-driven approach.

• Conduct comprehensive assessments to identify family strengths, needs, and barriers related to housing, employment, mental health, substance use, developmental disabilities, domestic violence, and overall family functioning.
• Develop individualized family stabilization plans with measurable goals designed to support self-sufficiency and long-term well-being.
• Provide intensive family-centered case management and ongoing care coordination services.
• Assist participants with attending appointments, meetings, activities, and service requirements necessary to achieve identified goals.
• Provide crisis intervention and same-day support services, including connection to emergency housing, behavioral health, and substance use treatment resources.
• Support families in accessing and maintaining housing through housing searches, landlord engagement, advocacy, and barrier reduction strategies.
• Assist individuals and families with navigating federal, state, and local benefit systems including Social Security, public assistance, housing assistance, childcare subsidies, and related supports.
• Collaborate with SPOA, CSPOA, Department of Community Services, social services agencies, treatment providers, housing providers, schools, and community partners to ensure coordinated, non-duplicative services.
• Provide advocacy and support during service planning meetings and help ensure family voices remain central to all decision‑making processes.
• Coach families in life skills, budgeting, parenting strategies, resource navigation, problem‑solving, and resilience building.
• Coordinate non‑recurring direct supports, such as transportation assistance, hygiene products, interview clothing, and other approved resources that reduce barriers to stability.
• Develop and maintain collaborative relationships with community partners to strengthen referral networks and improve service access for families.
• Participate in case reviews, staff meetings, supervision, training opportunities, and community coalition meetings.
• Complete all required documentation, assessments, case notes, service plans, referrals, and reports accurately and within established timelines.
• Maintain confidentiality and comply with all agencies, county, state, and federal regulations.
• Provide occasional transportation of clients in accordance with CFLR transportation policies.
• Attend CFLR staff meetings and agency functions as required.
• Perform other duties as assigned by supervisor.

• Case Management and Human Services - Knowledge of family systems, case management practices, crisis intervention, care coordination, and community‑based service delivery.
• Housing and Benefit Systems - Knowledge of housing resources, public benefits, entitlement programs, and community support services.
• Behavioral Health - Knowledge of mental health, substance use disorders, recovery principles, trauma‑informed care, and developmental disabilities.
• Clerical …