Bilingual Case Manager

Join a Legacy of Hope and Empowerment at Covenant House New York!

For over 50 years, Covenant House New York (CHNY) has been at the forefront of transforming lives by providing comprehensive shelter, housing, and wrap-around support services for vulnerable homeless, runaway, and exploited youth. As the largest provider of these essential services in New York City, CHNY impacts the lives of over 1,500 young people aged 16-24 every year.

At CHNY, our doors are open to all young people in need, regardless of race, religion, sexual orientation, gender identity, and expression. Our dedicated team offers various services, including shelter, housing, education, employment, health, mental health support, youth development, and anti-human trafficking initiatives. We operate with harm reduction and trauma-informed principles to ensure the best care for our youth.

But our mission goes beyond immediate support. We are passionate advocates for systemic change, influencing public policy, and raising awareness of the critical issues surrounding youth homelessness. Our ultimate goal is to provide a safe refuge and empower young people to build a brighter future founded on compassion, unconditional love, and absolute respect.

Join us in making a difference in the lives of countless young people. Join a team that inspires long-term transformation and hope.

The Family Covenant Scattered Site Bilingual Case Manager will provide services to 10 young adult parents aged 18-25 years and their children residing in scattered-site permanent supportive housing located throughout New York City. Reporting to the Program Coordinator, the Case Manager is an energetic, creative, and diligent member of a team that includes additional case managers, a housing specialist, and other supportive staff and services located in the Bronx.

Family Covenant Scattered Site Supportive Housing program is funded by the NYC Department of Health and Mental Hygiene (DOHMH) and Human Resources Administration (HRA). The Case Manager will provide comprehensive case management services in their office, in the community and within the client's apartment including creation of an individual service plan including post-program goals, coordination and referrals of services, individual counseling, and advocacy.

The Case Manager will also work closely with the Real Estate Coordinator to ensure young adult parents are paying rent and addressing any related housing or arrears issues.

The Case Manager will be trained in the evidence-based model Parenting Journey 1 which will be delivered to families during home visits. Case managers will obtain and maintain a certification in Parenting Journey 1 curriculum & administration and will receive coaching around the delivery of the model. This model focuses on assisting parents in improving parenting skills, home safety and health education for their child/children.

The Case Manager will contribute to a program culture that is person-centered, holistic, focused on positive youth development, and committed to continuous improvement. They will work in a disciplinary team perspective to achieve family & program goals.

Flexibility, a willingness to be available by email or phone in off-hours, and excellent communication and problem-solving abilities are critical to successfully fulfilling the requirements of this position.

(Responsibilities to include but not limited to the following)

• Provides integrated counseling and case management services that are effective.
• Engage young adults and their children and promote personal growth and wellness, housing stability and accomplishment of service plan goals on an ongoing basis.
• Collaborates with youth to assess strengths and…