Senior Software Engineer, Integrations

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

We’re looking for a Senior Software Engineer, Integrations who thrives at the intersection of engineering and impact. You’re a backend expert who doesn’t just write code — you connect systems, unblock teams, and turn complexity into seamless solutions. For you, code is a means to an end: delivering business value, creating elegant integrations, and helping products work smarter together. If you love solving tough challenges, collaborating across functions, and building the glue that makes everything click, this role is for you.

• Own complex problems end-to-end, from designing and building robust, scalable solutions to ensuring a high standard of quality across our engineering practice.
• Integrate with and maintain a wide range of APIs and external systems, primarily in Ruby. You'll architect solutions that abstract diverse external behaviors and manage the complexities of asynchronous flows, distributed state synchronization, and dynamic data validation.
• Tackle the unique challenge of building a new telco operating system. This involves deep integration with existing telecom networks and a high degree of cross-organizational collaboration to push projects forward and develop innovative products.
• Maintain the reliability of our systems, building for observability and participating in incident response. This includes coordinating advanced retry logic and contributing to support rotations for intricate external system interactions.

• You have experience designing APIs and building backend services. You enjoy thinking about systems, and you care about the quality of the software you produce.
• Grit and Technical Ingenuity:
  You possess the perseverance to design robust solutions for complex, evolving external systems, skillfully navigating dynamic behaviors through systematic debugging and experimentation.
• Strategic Collaborator:
  You adeptly navigate large organizational structures, collaborating effectively with diverse teams and stakeholders, and understanding the intricate business context behind commercial offerings.
• Eager to Master New Domains:
  You have a strong desire to learn and quickly grasp new domains, including intricate regulatory flows and industry specifics, to build stable and compliant solutions.

Salary range: $205000 - $225000 USD base + stock options

The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay.

This role probably isn't a fit if:

• You need a lot of structure, or layers of process to do your best work
• You prefer to specialize narrowly and wait for direction rather than taking initiative
• You’re uncomfortable making decisions with imperfect information or wearing multiple hats
• You’re looking for a “big company” setup — we’re still building many things for the first time

But if you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we’d love to meet you.

At Gigs, we know that different work styles and teams thrive in different environments. Some work…