Forward Deployed Engineer

Full-time / In-office | New York, NY Engineering the Future of Work

Athena Intelligence is engineering the future of work. We're at the forefront of integrating artificial intelligence into enterprise operations, reshaping how humans and machines collaborate. Our flagship products include Olympus, an AI-native analytics platform, and Athena, an artificial employee designed to operate Olympus alongside enterprise teams.

As a Forward Deployed Engineer (FDE) at Athena Intelligence, you'll be at the intersection of cutting-edge AI technology and real-world enterprise challenges. You'll work directly with our clients to solve their workflows with a mix of our existing products and new features you will build, following our core philosophy of engineering at the edge. You'll gain unique insights into important industries and institutions while contributing to our core products.

At Athena Intelligence, we believe in engineering at the edge, where Forward Deployed Engineers build the first version of any product in close collaboration with a single customer. This approach allows us to rapidly iterate and validate our solutions in real-world environments, providing crucial insights that shape our product development. As adoption grows, we integrate this into our core product and deploy it across our fleet, making the FDE role the cornerstone of our product strategy and the primary source of actionable intelligence for our product team.

In today's rapidly evolving business landscape, companies are increasingly adopting AI-first approaches before expanding headcount - similar to Shopify's recent strategic shift. This is precisely where Athena Intelligence comes in. As an FDE, you'll be at the forefront of this transformation, helping organizations integrate AI into their core operations and demonstrating how Athena can function as a valuable AI analyst employee alongside human teams.

• Collaborate closely with clients to understand their unique challenges and operational environments
• Drive adoption on the customer side: educate about AI-first work, identify valuable workflows, and champion Athena as an AI analyst employee
• Design and implement solutions using Olympus and Athena to address client needs
• Build new features and capabilities to solve client-specific problems
• Integrate our AI technologies into existing enterprise systems and workflows
• Develop and maintain client relationships, acting as a technical liaison between Athena Intelligence and our partners
• Contribute to the continuous improvement of our core products based on field experiences and client feedback
• Lead training sessions and provide ongoing support to ensure successful adoption of our technologies

Unlike traditional engineering roles where product innovation happens from a centralized research team, at Athena Intelligence, you'll be doing something we call "building at the edge." This means our product innovation happens from client sites, where you'll learn something valuable, put it into practice, and then work with product and platform engineering teams to roll it back into our core products.

Part of being a Forward Deployed Engineer at Athena Intelligence involves building an AI-assisted FDE capability. You'll support and accelerate your own work by teaching our AI systems to replicate aspects of your expertise and problem-solving approach. This creates a virtuous cycle where you build capabilities that make you and future FDEs more effective, continuously expanding what Athena can do for clients.

Our second forward-deployed engineer quickly mastered a new industry—law—and translated his…