Engineering Sr. Platform Engineer

We're looking for a Senior Platform Engineer to own the reliability, infrastructure, and developer experience that our platform runs on. You'll work at the intersection of backend systems and cloud infrastructure — building platform primitives that make feature development safer and faster as our customer base grows.

Ritten is building the modern operating system for behavioral health facilities. We've expanded from core clinical software into a full platform that powers every workflow in a clinic — from scheduling and patient treatment to billing and revenue operations. Our software already supports hundreds of facilities nationwide and is scaling quickly as we bring modern engineering to a part of healthcare that has historically been underserved.

We're looking for a Senior Platform Engineer to own the reliability, infrastructure, and developer experience that Ritten's platform runs on. You'll work at the intersection of backend systems and cloud infrastructure — building platform primitives that make feature development safer and faster, maturing our observability and alerting posture, and partnering closely with product engineers as our customer basegrows.

• Build and scale backend systems across Golang, PostgreSQL, and Google Cloud.
• Own and evolve our infrastructure-as-code footprint — cloud resource management, environment provisioning, and deployment pipelines.
• Solve performance bottlenecks in a complex, data-heavy healthcare environment (low-latencyAPIs, background job orchestration, indexing strategies).
• Drive observability and alerting maturity — including SLO adoption, on-call tooling, and building toward proactive outage detection across GCP.
• Establish and improve platform-level patterns (auth, caching, CI/CD, deployment strategies) thatthe broader engineering team builds on.
• Collaborate with senior engineers and the CTO on technical direction.

• 5+ years building backend systems and/or cloud infrastructure, ideally in high-growth SaaS.
• Hands-on experience with infrastructure-as-code and cloud resource management (GCPpreferred).
• Depth in at least one of:
  Golang, PostgreSQL, or GCP infrastructure.
• Comfortable operating across both application and infrastructure layers.
• Pragmatic problem-solver with strong communication skills.

• Impact:
  Your work shapes the technical foundation of a platform used daily in clinics that treat addiction and mental health.
• Scope:
  Small team, huge mandate — you'll directly influence infrastructure, reliability, and platform culture.
• Trajectory:
  Series B company with strong runway, serving hundreds of facilities nationwide and growing fast.
• Innovation:
  We're actively integrating AI across our platform — including observability tooling and clinician-facing features. You'll help shape how AI is responsibly adopted in aHIPAA-regulated environment, not just watch it happen from the sidelines.
• Team:
  Collaborative engineers who care about craft, not ego.

We offer competitive compensation packages, including strong cash salaries benchmarked against top startups at our stage, along with comprehensive healthcare benefits.

We’re a hybrid-friendly company with an expectation of about 1–2 days per week in the office for employees located near New York City, Philadelphia, Denver, or Washington, D.C.