Principal Software Engineer

Role Overview

• Job Title: Staff Software Engineer, Platform
• Type: Permanent / Full-Time
• Location: Port Washington, NY 11050
• Compensation: Negotiable

Position Summary

• Lead high-impact technical initiatives on the proprietary core platform, driving architectural design and organizational standards.
• Define frameworks, patterns, and contracts that all engineering teams build upon while retiring technical debt at scale.
• Partner with Product, Design, and Infrastructure to align technical strategy with business outcomes and shape feature delivery roadmaps.
• Connect independently designed custom applications, business systems, and data pipelines to ensure long-term stability and interoperability.
• Drive operational excellence, operational readiness, and mentor engineering talent across the entire organization.

Key Responsibilities

Technical Leadership & Architecture

• Lead cross-team and multi-domain technical initiatives with significant system and organizational impact.
• Define organization-wide standards for data modeling, API/GraphQL contracts, testing, accessibility, documentation, and observability.
• Architect shared platform capabilities and services, enforcing strict contract stability and backward compatibility.
• Cohesively connect core custom platforms with enterprise business systems (Net Suite, Salesforce), EDI, and reporting tools.
• Shape technical strategy in partnership with Product, Design, and Infrastructure leadership to construct feature and technical remediation roadmaps.
• Facilitate architecture and design reviews; author and socialize comprehensive technical design documents.

Platform Quality, Delivery & AI Governance

• Identify, quantify, and strategically sequence technical debt removal to improve system quality without delaying feature delivery.
• Execute complex end-to-end migrations and platform upgrades using feature flagging, verification strategies, and clear rollback plans.
• Improve organization-wide engineering KPIs, including build/deploy times, change failure rates, MTTR, p95 latency, and test reliability.
• Establish standards for safe AI-assisted development, focusing on code review rigor, test coverage, and secure handling of proprietary data.
• Ensure all platform architectures satisfy compliance, validation, audit-trail, and data-integrity requirements.

Operations & Cross-Functional Partnership

• Own operational readiness for platform services by defining SLOs, driving capacity planning, and maintaining alert quality.
• Participate in on-call rotations and lead war rooms/postmortems during major incidents to drive systemic quality fixes.
• Partner closely with Quality Engineering, Infrastructure, Security, and Business Systems to ensure end-to-end reliability.
• Translate business priorities into actionable plans while communicating risks, trade-offs, and constraints candidly.
• Coach and mentor engineers across teams through design facilitation, code reviews, and internal training sessions.

Qualifications & Technical Requirements

Required Experience

• Total Experience: 10+ years of professional software engineering experience (8 years minimum), including 3+ years operating at a Senior (Level III) or higher level with cross-team scope.
• Track Record: Proven history of leading at least one multi-team or multi-domain technical initiative from initial design through production deployment.
• Education: Bachelor’s degree in Computer Science, related field, or equivalent practical experience.

Core Technical Stack

• Languages & Frameworks: Deep expertise in Python (Django/Django REST Framework) and Type Script (Angular).
• APIs & Databases: Expert-level knowledge of GraphQL schema design, PostgreSQL data modeling, and query optimization.
• Cloud & Infrastructure: Production experience with major cloud platforms (Azure…