Client-Facing Salesforce Developer

Salary: $130, per year

• Several years of Salesforce development experience, with strong Salesforce and Apex skills.
• Experience with Salesforce Flows, custom objects and fields, page layouts, validation rules, permission sets, profiles, and automation.
• Experience writing and debugging Apex classes, triggers, and test classes.
• Solid understanding of Salesforce data models and best practices.
• Ability to interpret business requirements and turn them into practical Salesforce solutions.
• Strong written and verbal communication skills, including comfort speaking with clients and leading calls.
• Good judgment in evaluating how Salesforce requests should be handled.
• Strong organizational skills and ability to manage multiple client requests at once.
• Ability to create clear tickets and explain requirements to developers.
• Proactive approach and willingness to own issues through resolution.
• Helpful, but not required: experience with Lightning Web Components, Salesforce integrations and APIs, reports and dashboards, client-facing technical work, coordinating multiple developers, or financial services, lending, and other workflow-heavy industries.

• Build and maintain Salesforce functionality using Apex, Flows, validation rules, custom objects, triggers, and other platform tools.
• Create, review, and improve Salesforce automations and customizations.
• Troubleshoot client issues and determine suitable Salesforce solutions.
• Lead client calls after learning clients configurations, workflows, and business needs.
• Translate client requests into clear technical requirements and actionable tickets.
• Create and organize tickets for the Salesforce development team.
• Coordinate with developers on projects to help ensure work is handled logically and efficiently.
• Review completed work to confirm it meets client requests and the intended Salesforce design.
• Help prioritize work based on urgency, client impact, and technical dependencies.
  
  Communicate with clients, account managers, and internal colleagues.
• Identify improvements to Salesforce workflows, data, automation, and client processes.
• Take ownership of Salesforce-related client issues from the initial conversation through completion.

• Apex
• Lightning Web Components
• Salesforce
• Web

We are Dragin, where we build software and Salesforce-based systems for financial services companies. Our platform helps clients manage workflows, automate processes, organize data, and operate more efficiently. We work closely with clients and build practical software to address operational challenges. This full-time role is based in our New York office and is in-office only, with no remote or hybrid option.

It suits a Salesforce developer who wants to work closely with clients and the business, help coordinate projects, and drive work through to completion. Industry experience is not required; we value Salesforce expertise, communication, organization, and sound judgment.