Dispatcher, Transportation

Dispatcher

Location:

North Arlington, NJ

Salary: $20.00–$23.00 per hour

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Management and Manufacturing

Industries:
School and Employee Bus Services

First Student is a family of 60,000+ employees who transport more than 5 million students and passengers each day. We prioritize safety, innovation, and customer service.

• Oversee all routes and scheduling of buses
• Counsel and coach drivers and monitors
• Handle heavy phone and radio traffic
• Take scheduling and driver complaints; report to Operations Supervisor/Contract Manager
• Serve as primary communication liaison with major contracted customer
• Handle charter reservations, billing, or driver payroll as required
• Provide solutions to drop‑off and pick‑up problems
• Perform back‑up driver duties or miscellaneous clerical duties as needed
• Complete assignment of special projects
• Assist with supervision of day‑to‑day operations

• 3–5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate

Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Students' commitment to putting our customers first, dedication to safety, and ambition to deliver dependable transportation makes for a working environment you'll love.

Apply today to join our team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace.