Customer Service Rep

We are the leading provider of transportation management and aviation solutions. This position offers you the opportunity for a stable long-term career with a growing organization. We provide global support and looking for someone who is a quick learner with strong problem solving skills!

• Dispatch shipments to ensure on-time delivery, while maintaining cost targets
• Communicate and update clients through phone email correspondence while developing lasting relationships
• Schedule pick-ups and deliveries, optimizing cost and time
• Adjust price quotes according to cost and location
• Order entry as needed for product transfers or customer orders
• Manage domestic and international freight shipments
• Prepare export documents
• Approve freight invoices
• Maintain a high standard of ethics and integrity
• Gain a sufficient understanding of the industry and customers

• Four-year Bachelor’s degree completed or in progress
• Experience and interest in transportation/ logistics preferred
• Excellent verbal and written communication skills
• Strong problem solving skills
• Tech-savvy, knowledge of Microsoft Office - Excel, Word, and Power Point
• Demonstrate a strong sense of teamwork
• High degree of attention to detail
• Willingness to work the evening shift

Full-time

$23/hr

Day, Afternoon, and overnight hours

Tuesday–Friday: 2:00 PM–10:00 PM
Saturday: 11:00 AM–7:00 PM

Training hours: M-F 9 AM to 5 PM