Transportation Dispatcher

The Transportation Dispatcher will provide clerical, record keeping and radio dispatch support for Greene County Transit and The Arc Mid-Hudson’s Transportation Department in Greene County. This position will handle primary radio communications with Transportation Department drivers as well as answer the phone and help establish initial relationships with community residents, other agency departments, outside agencies and community resources, while demonstrating a commitment to service, respect for those in need of transportation services and maintaining a supportive, positive demeanor when communicating with others.

Responsibilities include, but are not limited to, the following:

• Under the direction of the Greene County Transportation Supervisor, responsible for assisting in the scheduling of staff and assigning of vehicles to assure that daily transportation needs are met with adequate resources.
• Dispatch daily transportation assignments in a manner which will assure the safe and timely performance of those assignments.
• Assist with the scheduling and presenting of agency and Public Transit vehicles for repair and preventive maintenance, including all attendant clerical work.
• Maintenance of vehicle records, service recipient attendance and history records in order to provide information needed for the day-to-day management of Transportation Services and preparation of periodic reports. This includes the daily preparation of State Transit Operating Assistance (STOA) reporting from Public Transit Driver Vehicle Inspection Reports (DVIRs).
• Assist Greene County Transportation Supervisor in exercising disciplinary action, when required.
• Submit pre-employment and random Drug and Alcohol testing per Federal Transit Administration (FTA) requirements.
• Ensure compliance with Agency policies and procedures, and county, state and federal regulations as they relate to the department.
• Perform a wide variety of clerical duties including data entry, typing, filing, record keeping, copying, answering a multi-line phone, receiving, sorting mail, scheduling meetings/appointments, as well as coordinate a variety of other tasks.

HOURS:
40/Monday through Friday/5:30 am to 1:30 pm (hours may vary based on program needs)

STARTING SALARY: $ 21.00 to $ 24.47 per hour, based on relevant experience and education

• High school diploma or equivalent and one (1) year of supervisory experience in a transportation environment.
• Must possess basic computer knowledge and have the capacity to revise, update or develop systems to meet the needs of the Transportation Department.

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.