Air & Ocean Import Specialist

Jamaica, Queens, New York | Full-Time, On-Site

Altius Talent is partnering with an established international freight forwarder with a strong presence in the New York metro area. Their Queens operation supports a diverse customer base across air and ocean import trade lanes.

The Air & Ocean Import Operator manages inbound shipments from origin through final delivery. You will coordinate with overseas agents, carriers, customs brokers, and truckers to keep cargo moving and customers informed.

• Process air and ocean import shipments, including FCL and LCL, from booking confirmation through delivery
• Review and verify import documentation, including AWB, house and master BL, commercial invoices, and packing lists
• Issue and track pre-alerts and arrival notices, and coordinate with overseas agents
• Coordinate customs clearance with brokers and confirm ISF filings are completed on time
• Arrange drayage, airport pick-ups, and final delivery, including appointment scheduling
• Monitor cargo status, vessel and flight schedules, and terminal or airline availability
• Track and help minimize demurrage, detention, and storage charges
• Handle holds, exams, and exceptions, and give proactive updates to customers
• Prepare freight invoices and maintain accurate records in the TMS (Cargo Wise preferred)

• 2+ years of air and ocean import experience at a freight forwarder or NVOCC
• Working knowledge of import documentation, Incoterms, and customs clearance procedures
• Familiarity with JFK airport operations and the NY/NJ port complex
• Strong attention to detail and the ability to manage multiple time-sensitive shipments
• Clear written and verbal communication with customers, agents, and carriers
• Cargo Wise or comparable forwarding system experience preferred

• Competitive base salary, with compensation aligned to experience
• Stable, growing team with clear career progression
• Exposure to a variety of trade lanes and commodities