Parking Service Supervisor

Location: Parc

Parking Service Supervisor General Purpose of Job:

The Parking Service Supervisor is responsible for monitoring Parking Service Attendants and Shuttle Bus Ambassadors. They are responsible for the overall smooth operation of the parking service, including assisting customers and ensuring the cleanliness and maintenance of the areas in and round the parking area and booth.

Duties:

Accept payment for parking in accordance with specific standards

Assist customers with automated parking lot payment systems and parking

Perform daily inspections of automated parking systems

Maintain the cleanliness and maintenance of the areas in and about the parking area and booth

Manually remove snow from the immediate vicinity of parking booth and automated parking equipment

Operate shuttle bus for parking lot customers in accordance with specific standards

Maintain a visible company presence during inbound and outbound flights

Assist customers with luggage to and from curb Perform and record daily inspections of shuttle bus Maintain the cleanliness and minor maintenance of the shuttle bus in accordance with specific standards

Monitor work of Parking Service Attendants and Parking Service Shuttle Bus Ambassadors to ensure they are within the outlined standards

Monitor parking system data and generate reports

Monitor and reconcile daily payments in parking system

Reconcile and deposit collected cash as needed

Assist with customer issues and complaints

Perform daily inspections of automated parking systems

Ensure the cleanliness and maintenance of the areas in and about the parking area and booth

Monitor snow removal of parking lot, kiosks, and parking booth and coordinate additional snow removal as necessary

Maintain compliance with all FAA, Federal, State, Local and Avflight safety policies and procedures

Perform all other duties as assigned

Qualifications:

Excellent communication and interpersonal skills

Demonstrate basic computer skills with the ability to easily grasp the functionality and concepts of company software for paperwork and computer transactions

Ability to write clearly and legibly

Ability to work efficiently under time constraints

Must be available and willing to work varied hours including swing and graveyard shifts plus weekends and holidays

Must be 18 years or older

High School diploma or GED equivalent,2 years related experience, Aviation experience a plus

Must have valid Driver's license with a good driving record within company standards

Must have authorization to work in the U.S.Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:

Be pleasant with others on the job and display a good-natured, cooperative attitude

Be reliable, responsible, and dependable, and fulfill obligations

Strong Attention to Detail and multi-tasking skills

Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations

Accept criticism and deal calmly and effectively with high stress situations and be open to change (positive or negative) and to considerable variety in the workplace

Willingness to take on responsibilities and challenges

Be sensitive to others’ needs and feelings and be understanding and helpful on the job Physical Demands:

Must have physical dexterity sufficient to perform repetitive tasks and motions. Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment:

Airport environment:
Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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