Fulfillment Supervisor Job New York New York USA,Warehouse

Part Time

Shift:

Shift: 5am-9am daily. Must be available 5 days per week (weekends possible)

Fulfillment Supervisors lead daily fulfillment and last mile delivery operations within the store, overseeing the receiving, unloading, sorting, staging, and dispatch preparation of packages to support accurate and timely carrier pickup and delivery.

This role coordinates workflow, maintains operational standards, and supports associates in a fast-paced environment where safety, accuracy, organization, and productivity are essential. Fulfillment Supervisors promote accountability, teamwork, and continuous improvement to support safe, accurate, and efficient fulfillment operations.

Fulfillment Operations & Team Leadership

Lead daily fulfillment operations, ensuring packages are received, sorted, staged, and prepared for carrier pickup accurately and on schedule
Supervise the unloading and processing of freight shipments while maintaining safety and operational standards
Train, coach, and develop associates on fulfillment processes, safety procedures, and operational expectations
Coordinate workflow and labor priorities to support package volume, dispatch readiness, and service needs
Monitor package handling, scanning, inventory accuracy, and chain-of-custody processes
Maintain organized, safe, and efficient staging, storage, and dispatch areas
Troubleshoot operational challenges and resolve package discrepancies, inventory issues, and workflow bottlenecks
Partner effectively with associates, store leaders, carriers, and delivery providers to support a collaborative, team-oriented environment
Ensure compliance with operational, safety, security, and package handling procedures
Monitor team productivity and identify opportunities to improve efficiency and execution
Be flexible to perform other duties as assigned (assist customers with shipping, stock shelves, etc.)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs
Ability to build a team-oriented environment and work collaboratively with others to achieve shared goals
Understanding of warehouse logistics and retail operations
Experience leading, coaching, and supervising a team
Ability to manage multiple priorities effectively with limited or no supervision
Ability to lift up to 70 lbs independently and handle items up to 150 lbs using a team lift or mechanical assistance
Ability to use a pallet jack, climb ladders, and stand or walk continuously
Ability to work cooperatively in a fast-paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
Ability to act with honesty and integrity when handling packages, inventory, and business information
Preferred but not required: key holder experience within a warehouse or retail environment

Shift: 5am-9am daily

Must be available 5 days per week (weekends possible)