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Complaints & Improvement Officer; Hybrid

Job in Newark on Trent, Newark-on-Trent, Nottinghamshire, NG24, England, UK
Listing for: Active4Today Ltd
Full Time, Part Time position
Listed on 2026-06-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Housing Complaints & Improvement Officer (Hybrid, Flexible)
Location: Newark on Trent

Active4

Today Ltd in Newark on Trent is recruiting a Housing Complaints and Improvement Officer to manage and resolve housing-related complaints. The role emphasizes ensuring compliance with policies and capturing learning to enhance service delivery.

The ideal candidate will have experience in customer service and excellent communication skills, with a commitment to helping residents. This full-time position offers a competitive salary and various benefits including hybrid working options and gym memberships.

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