Contracts Manager

An excellent opportunity for a Contracts Manager to join a well-established company based in Newark
Salary:
Competitive Salary, Depending on Experience.

Location:

Newark, NG24.

About The Company:

Since being established in 1984, they have grown to become the UK's market leading    gate    and    barrier    company and has cemented a legacy that is synonymous with quality, reliability and service.
The company ethos has always been to put the client first. Engaging with their clients and using their wealth of    employee experience    and expertise to deliver a first-class product every time.

About The Role:

This is a hands on role Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards.
The Contracts Manager is a key member of the company's management team, you will collaborate with all areas of the business and   should be prepared to take initiative, whilst continually improving processes and operational activity.

Job Duties
Maintain the highest standard of customer relationship, service and professionalism at all times.
Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice.
Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time.
Liaise with clients and engineers daily – provide excellent service with updates, queries and problem solving.
Ensure client correspondence in virtual folders is updated.
Oversee the updating of the ‘Schedule it' spreadsheet – by adding installation dates and allocation of engineers to contracts.
Monitor the progress of all installations and site attendance on a daily basis.
Organise holiday/sickness cover with Service & Maintenance Manager
Work in collaboration with the Service Manager to “best manage” the time of civil & installation engineers
Telephone support including contracts department mobile. Including weekend rotation when engineers are on site
Ensure all new orders are added to the contract master spreadsheet and dates are updated.
Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract)
Deal with short shipments and implement preventive actions where required
Maintain and update the ‘Fabrication schedule' spreadsheet.
Attend meetings and conference calls when & where applicable.
Complete accounts tasks such as checking and processing timesheets and expenses.
Oversee the completion of invoicing
Ensure special parts are available from production/purchasing to meet requirements
Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them.
To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free.
To monitor the work performance of all site engineers in association with the Service Department Manager.
Team Management: including recruitment, motivation, performance management, coaching & development as per   company policies and procedures.
Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week.
Support Contract Coordinators with unforeseen events on site
Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen…