Telephone Sales Manager

Telephone Sales Manager
Newark, Full Time, Permanent
Salary up to £35,000 per annum with an OTE of £40,000

• Lead, manage, and motivate the team to hit sales targets.
• Hold regular one-to-ones, team meetings, and performance reviews.
• Coach on sales techniques and call quality.
• Handle recruitment, onboarding, and performance management.
• Set and monitor KPIs for calls, talk time, and appointments.
• Analyse sales data and report performance.
• Drive sales targets and personally manage high-value opportunities.
• Monitor calls for quality and ensure compliance.
• Develop sales strategies and process improvements.
• Collaborate with other departments for a consistent customer experience.
• Deliver training and identify development opportunities.

• Previous experience within a tele‑sales environment essential.
• Sound Microsoft Office skills, particularly in Word, Excel and Outlook.
• Flexible approach.
• Keen eye for detail and accuracy.
• Ability to multi‑task.
• Initiative‑taking and enthusiastic.
• Excellent team player.
• Confident and assertive.

• 23 days annual leave + BH.
• Pension scheme.
• Perkbox discount programme.
• Free flu vaccination + eye test.
• Private healthcare.