Account Executive
Listed on 2026-09-28
-
Sales
Account Manager, Client Relationship Management, Customer Success Management -
Customer Service/HelpDesk
Account Manager, Client Relationship Management, Customer Success Management
Description
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.
Department: Sales & Account Management
Employment Type: Permanent - Full Time
Location: Newark
Reporting To: Louise Frost
Description
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.
Why Join Us?
Our Success Is Built On Four Core Values
- Community:
We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. - Colleague:
We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. - Customer:
We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. - Environment:
Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.
We're looking for a proactive and customer-focused Account Executive to join our growing team.
This is an exciting opportunity for someone who enjoys building strong client relationships, solving problems, and working collaboratively to deliver exceptional service. Whether you're already working in account management or have experience in a customer-facing commercial role, this could be the perfect next step in your career.
About
The Role
As an Account Executive, you'll support the management and growth of a portfolio of corporate customer accounts, helping to ensure outstanding service delivery while identifying opportunities to add value.
Working closely with customers and internal teams, you'll play a key role in coordinating activity, monitoring performance, supporting commercial objectives, and helping customers achieve their sustainability goals.
No two days are the same. From managing customer queries and preparing performance reports to supporting contract renewals and identifying improvement opportunities, you'll be at the heart of delivering a first-class customer experience.
What You'll Be Doing
- Supporting the Account Director with the management of a portfolio of corporate customer accounts
- Acting as a key point of contact for customer enquiries and requests
- Coordinating with operational, commercial, finance, and sustainability teams
- Monitoring contract performance, KPIs, and service metrics, ensuring accurate reporting
- Preparing insights and reports for customer review meetings
- Supporting contract renewals and commercial activity
- Identifying potential service improvements and sustainability initiatives within customer accounts
- Assisting in identifying cross selling and upselling opportunities
- Monitoring industry and customer sector developments and share relevant insights with the Account Director
- Completing site visits to understand service delivery, waste solutions, and value for money
What We Need From You
We're looking for someone who enjoys building relationships, takes pride in delivering great service, and thrives in a fast-paced environment.
You’ll Be
- Strong organisational and administrative capability with high attention to detail
- Clear, professional verbal and written communication skills
- Commercial awareness and willingness to develop financial understanding
- Analytical mindset with the ability to interpret performance data
- Proactive, solution focused approach to problem solving
- Ability to work effectively in…
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