Night Porter - Newark

This night porter post sits within the Branching Out young people's service in Newark, run by Nottingham Community Housing Association. The role centres on keeping the building safe and secure overnight while responding to residents' needs and any incidents or emergencies that arise. It is a lone-working role across four overnight shifts, covering weekends and bank holidays, so the service runs around the clock.

Candidates need an enhanced DBS check with the children's barred list, and visa sponsorship is not offered.

• Respond to and help young people with issues or concerns overnight
• Manage site security and protect the building through the night
• Carry out health and safety checks, including fire alarms, emergency lighting and fire safety equipment
• Respond to and manage emergency situations involving the building, residents, visitors or colleagues
• Record and report repairs, accidents, incidents, complaints, anti-social behaviour and potential risks
• Manage visitor and resident sign-in and keep accurate records
• Operate surveillance of the building
• Maintain accurate logs and provide effective handovers to colleagues
• Respond sensitively when tensions or disagreements arise between young people
• Create a safe, secure and welcoming environment throughout the night
• Help the service run smoothly overnight

• Excellent communication skills
• Compassion and resilience
• Ability to de-escalate challenging situations calmly
• Calm under pressure
• Comfortable working alone and using initiative
• Ability to make sound decisions during overnight shifts

• Enhanced DBS check with Children's Barred List (arranged and funded by NCHA)

• Commitment to the safety, wellbeing and potential of young people
• Values inclusion and understands that young people's backgrounds and needs differ

• Understanding of professional boundaries
• Experience supporting vulnerable people

• Rewarding role making a genuine difference to young people
• Training provided to help you thrive in the role
• Ongoing learning, training and development opportunities
• Supportive and inclusive working environment
• Organisation driven by strong values
• Recognised as a Great Place to Work (top 50 super-large workplaces)