ServiceNow Developer

Location: Newark

Service Now Portal Developer Farnborough, Hampshire | 4 Days Onsite | SC/DV Cleared Environment A leading organisation delivering mission-critical digital transformation programmes is seeking an experienced Service Now Portal Developer to join a highly secure and fast-paced environment. This is an opportunity to play a key role in designing and delivering intuitive, user-centric Service Now portal experiences that support business-critical services.

Working alongside architects, technical specialists, and business stakeholders, you will help shape and enhance portal capabilities across an enterprise-scale Service Now platform. The role is ideally suited to a hands-on Service Now professional with strong experience in Employee Centre , Service Portal , custom portal development, and modern front-end technologies. Security Requirements Due to the sensitive nature of the programme:
Active DV Clearance is highly desirable. Candidates holding active SC Clearance who are willing and eligible to undergo DV clearance will also be considered.

The Role As a Service Now Portal Developer, you will be responsible for the design, development, and continuous enhancement of Service Now portal solutions, ensuring they remain scalable, secure, and user-focused.

Key responsibilities include:

Designing, developing, and maintaining Service Now Portal and Employee Centre solutions. Configuring and customising widgets, pages, themes, and portal components. Translating business requirements into robust technical solutions. Developing integrations between Service Now and external enterprise systems. Creating responsive, accessible, and engaging self-service experiences. Supporting Service Catalog, workflows, knowledge management, and employee self-service capabilities. Participating in solution design, code reviews, testing, deployment, and release activities.

Troubleshooting issues and driving continuous platform improvement. Producing technical documentation and supporting knowledge transfer across teams. Ensuring development aligns with Service Now best practices and coding standards. Experience Required You will have a proven track record delivering Service Now portal solutions within complex enterprise environments. Essential Skills Strong experience as a Service Now Developer with a focus on portal development.

Hands-on experience with Service Portal and/or Employee Centre . Strong JavaScript, HTML, CSS, AngularJS, and Service Now scripting skills. Experience developing custom widgets and self-service solutions. Solid understanding of Service Now ITSM and Service Catalog modules. Experience integrating Service Now with third-party applications and enterprise systems. Knowledge of UI/UX principles and responsive design. Strong troubleshooting and problem-solving skills. Ability to engage effectively with both technical and non-technical stakeholders.

Desirable Experience Experience working within government, defence, national security, or other highly regulated environments. Experience supporting large-scale digital transformation programmes. Familiarity with secure development and deployment practices. Certifications Applicants should hold one or more of the following:
Service Now Certified System Administrator (CSA) Service Now Certified Application Developer (CAD) Service Now Certified Implementation Specialist (CIS) Service Now Certified UI Builder Micro-Certification Additional Service Now certifications are highly desirable. What's on Offer Opportunity to work on a high-profile, mission-critical digital transformation programme. Exposure to complex Service Now challenges within a highly secure environment. Significant opportunities for professional development and certification growth.

Collaborative and technically talented project teams. Competitive salary and comprehensive benefits package. If you're passionate about delivering exceptional Service Now user experiences and want to contribute to a programme that has real-world impact, we'd love to hear from you.