Logistics Coordinator

Join to apply for the Logistics Coordinator role at DP World

Interested in joining a dynamic and growing 3PL as a Logistics Coordinator where lots of engineering challenges await? Our Santa Clara, CA team is working on continuous improvements, operational efficiencies and layout, and is looking for a motivated and experienced colleague with a strong background in supply chain management.

• Handle customer queries, escalations & a large volume of day-to-day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff by understanding their day-to-day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Communicate both internally and externally with customers and stakeholders.
• Process order set up via the preferred internal system, including but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

• Customer service background in logistics or planning with the ability to build relationships with customers and handle problem resolution in a timely manner.
• Proficiency in Word, Excel, Outlook with a strong emphasis on Excel (VLOOKUP, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever-changing, stress‑induced environment.
• Ability to multitask effectively.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market‑competitive compensation package.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.