Business Tools Administrator; Smartsheet and Docusign

Direct message the job poster from Lucid Motors

• Collaborate with stakeholders across the Growth organization to understand their strategic objectives, challenges, and operational needs.
• Identify and support opportunities to leverage IT solutions to address business needs.
• Define and prioritize IT solution requirements based on business needs.
• Work with cross-functional teams to oversee solution implementation, including vendors, technical teams, and internal departments.
• Administration of the enterprise platform, including system configuration, use management, and group management.
• Provide technical support to Client users.
• Facilitate end-user training for current and new Client employees.
• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.
• Excellent customer service, communication, documentation, work prioritization, and analytical skills.
• Ability and willingness to go above and beyond the comfort zone when it comes to learning about other infrastructure services when needed.
• Understand and plan for release updates, plug-ins, etc., for SaaS applications.
• Define and document policies in conjunction with security and procedures where applicable for portfolio tools.
• Provide assistance in the management and support of integrations between tools in the development landscape, including Jira, Confluence, Smartsheet, JAMA, Tableau, Service Now, Okta, SailPoint, Workato, Docusign, etc.

• Strong knowledge of Smartsheet Core App functionalities and capabilities required.
• Experience with the Smartsheet Admin Center required.
• Experience developing and implementing applications in Smartsheet required.
• Experience with Smartsheet Premium Apps (i.e., Bridge, Dynamic View, Data Shuttle, Pivot, Work Apps, Calendar, Data Mesh) strongly preferred.
• Experience with low code/no code development preferred.
• Experience with Agile operating model preferred.
• Experience with Jira and Atlassian suite of tools, e.g., JSM, Confluence, Assets, Plans.

• Proven experience administering Docu Sign (minimum 2–3 years) required.
• Deep understanding of Docu Sign templates, roles, envelopes, Power Forms, and workflow design required.
• Experience with Docu Sign Admin Console, including user and permission management required.
• Familiarity with Docu Sign API and its integration capabilities.
• Experience with Single Sign-On (SSO), identity management, and security compliance (e.g., GDPR, HIPAA).
• Docu Sign Certification (e.g., Docu Sign System Administrator Certification) preferred.
• Experience integrating Docu Sign with CRM (Salesforce, Microsoft Dynamics), ERP, or HRIS systems preferred.

• Associate

• Full-time

• Information Technology

• Motor Vehicle Manufacturing

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