Business Tools Administrator; Smartsheet and Docusign

General Responsibilities:

• Collaborate with stakeholders across the Growth organization to understand their strategic objectives, challenges, and operational needs.
• Identify and support opportunities to leverage IT solutions to address business needs.
• Define and prioritize IT solution requirements based on business needs.
• Work with cross-functional teams to oversee solution implementation, including vendors, technical teams, and internal departments.
• Administration of the enterprise platform, including system configuration, use management, and group management
• Provide technical support to Client users
• Facilitate end-user training for current and new Client employees
• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.
• Excellent customer service, communication, documentation, work prioritization and analytical skills.
• Ability and willingness to go above and beyond the comfort zone when it comes to learning about other infrastructure services when needed.
• Understand and plan for release updates, plug in etc. for SaaS applications.
• Define and document policies in conjunction with security and procedures where applicable for portfolio tools.
• Provie assistance in the management and support of integrations between tools in development landscape, including Jira, Confluence, Smartsheet, JAMA, Tableau, Service Now, Okta, SailPoint, Workato, Docusign, etc.

• Strong knowledge of Smartsheet Core App functionalities and capabilities required
• Experience with the Smartsheet Admin Center required
• Experience developing and implementing applications in Smartsheet required
• Experience with Smartsheet Premium Apps (i.e., Bridge, Dynamic View, Data Shuttle, Pivot, Work Apps, Calendar, and Data Mesh) strongly preferred
• Experience with low code/no code development preferred
• Experience with Agile operating model preferred
• Experience with Jira, and Atlassian suite of tools ie: JSM, Confluence, Assets, Plans

• Proven experience administering Docu Sign (minimum 2–3 years) required
• Deep understanding of Docu Sign templates, roles, envelopes, Power Forms, and workflow design required
• Experience with Docu Sign Admin Console, including user and permission management required
• Familiarity with Docu Sign API and its integration capabilities.
• Experience with Single Sign-On (SSO), identity management, and security compliance (e.g., GDPR, HIPAA).
• Docu Sign Certification (e.g., Docu Sign System Administrator Certification) preferred
• Experience integrating Docu Sign with CRM (Salesforce, Microsoft Dynamics), ERP, or HRIS systems preferred

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit  to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.