Area Supervisor

Area Supervisor at Ross Stores, Inc.

Ross is a leading off‑price retail chain with over 2,200 stores and $20.4 billion in revenue for 2023. Our culture values people, teamwork, and inclusive growth. We celebrate diversity and are committed to providing a safe and positive workplace for all employees.

The Area Supervisor is a member of Store Leadership who is responsible for a specific area of the Store and for leading general operations. Responsibilities include opening and closing the Store, supervising Associates, maintaining a clean and organized retail environment, and executing all Company operational processes.

• Maintain a safe and secure environment, including building security, cash office security, and customer safety.
• Deliver excellent customer service and treat all customers and Associates with respect.
• Represent and support the Company brand, ensuring professional appearance and adherence to the Dress Code.
• Perform general merchandising duties, including receiving, processing, and merchandising merchandise.
• Execute loss prevention best practices and protect confidential information and merchandise.
• Supervise front end operations, including cash register training, shortage control, and productivity standards.
• Maintain fitting room cleanliness and tag compliance.
• Carry out administrative duties as assigned by the Store Manager, including payroll and scheduling compliance.
• Demonstrate competencies such as managing work processes, building talent, collaborating, and communicating effectively.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculation ability.
• Ability to work evenings and weekends.

• Use all Store equipment, including PDTs, registers, and PC.
• Stand, walk, and move around the Store up to 100% of working time.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We are committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, and other protected categories.