Operations Support Coordinator

What We Do

At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick‑fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

The Operations Support Coordinator is crucial to the efficient operations of the travel plazas. This position is responsible for supporting the Plaza Director behind the scenes by providing a variety of administrative services. This position focuses on supporting recruitment and new hire processes, performing clerical accounting tasks, coordinating processes and initiatives, and resolving general questions. Additionally, this position serves in an operations capacity as necessary and performs all duties as assigned.

This is a non‑exempt position and typically reports to the Plaza Director with a dotted line to the HRBP, depending on local requirements.

• Provides administrative support for recruiting activities and initiatives, including, but is not limited to posting job openings, attending career fairs, coordinating interviews, and administering pre‑employment screenings.
• Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete onboarding paperwork, submitting, and processing paperwork with appropriate people, coordinating orientation, and supporting training efforts.
• Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions and escalating as needed, and/or distribute work‑related documents, materials, and information.
• Performs general administrative functions including, but not limited to, generating reports, completing logs and checklists, processing required forms and worksheets, and maintaining data, forms, and documents.
• Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable.
• Support in Cash Control Processes.
• Assists with planning and executing associate engagement activities.

• High school diploma or equivalent required.
• Requires knowledge of word processing, spreadsheet, and database software.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

• Ability to traverse all parts of the plaza.
• Prolonged periods sitting at a desk and working on a computer.
• Frequent standing for long periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Equal Opportunity Employer
. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applegreen prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination.

Associate

Full‑time

Strategy/Planning and Information Technology

Food and Beverage Services