Office Manager

Office Manager – BELFOR Property Restoration

Join to apply for the Office Manager role at BELFOR Property Restoration.

This position, also known as the business office manager, is responsible for ensuring that a company's support staff runs smoothly. It involves organizing, planning, and overseeing administrative assistants, or working with one or two people in a smaller office. Office Managers maintain a smooth operation, including keeping supplies in stock, ensuring that administrative and office staff perform their duties, working with vendors, planning events, maintaining a clean, orderly, and safe facility, and managing the accounting functions related to entering payables, recording receivables, managing job files, and communicating effectively with clients and employees.

• Maintain an organized workspace that represents BELFOR Practices, Processes, and Standards.
• Communicate effectively and timely with employees and clients regarding needs and updates.
• Manage and motivate employees through continued training and acknowledgement.
• Effectively address and resolve employee or client conflicts as needed.
• Apply and ensure compliance with Federal and State DOL, EEOC, OSHA, and Davis Bacon regulations.
• Create new jobs in JD Edwards promptly as required.
• Organize and maintain up‑to‑date job files for Estimator/General Manager review.
• Participate in Bill Review to ensure client job results are appropriate.
• Improve employee and client retention through active communication and problem‑solving.
• Maintain vendor lists using JD Edwards and BCS.
• Ensure compliance with vendor requirements.
• Reconcile AP statements monthly.
• Maintain customer files in both digital and physical systems.
• Attend BELFOR‑sponsored operations and safety training courses as required.

• Organize office operations and procedures; prepare payroll; control correspondence; design filing systems; review and approve supply requisitions; assign and monitor clerical functions.
• Manage online and paper filing systems.
• Oversee staff recruitment, onboarding, and induction to ensure BELFOR processes and standards are met.
• Plan and implement office systems, layouts, and equipment procurement to maintain office efficiency.
• Design and implement office policies by establishing standards and procedures and measuring results against them.
• Schedule and assign employees, and follow up on work results.
• Manage front‑desk functions, including phone calls, visitors, and mail distribution.
• Handle accounts payable: sort, match, and scan invoices and check requests.
• Handle accounts receivable: receive payments and deposit funds to the appropriate account(s).
• Possess a comprehensive understanding of customer service principles and practices.
• Work under time constraints to meet specific timelines.
• Show attention to detail and a keen sense of safeguarding other people’s property and information.

• 2+ years of general office management experience.
• Strong math and data entry skills.
• Preferred experience in construction or insurance industry.
• Proficiency in Microsoft Office, especially Word and Excel.
• Ability to multitask in a fast‑paced office environment.
• Fluency in written and spoken English.
• Ideal experience with Oracle systems, including JD Edwards multi‑line phone system.
• Strong written and verbal communication skills.

• Occasionally lift 5–40 lbs unassisted (0–15% of the time).
• Sit for extended periods.
• Require manual dexterity for keyboarding and repetitive tasks.
• Ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Mid‑Senior level

Full‑time

Administrative

Construction