Part-Time Academic Support Coordinator

Part-Time Academic Support Coordinator

College of Agriculture & Natural Resources (CANR), Office of Undergraduate Student Services

Newark, DE

This is a part-time, non-benefitted position offering 20 to 29.5 hours/week. Position and hours available based on current ongoing office needs.

$21 - $24 per hour, commensurate with experience

The position follows the department’s standard operating schedule of 8:00 a.m. to 4:30 p.m., Monday through Friday. We are seeking an individual available to work in person four days per week, approximately 6–7 hours each day.

The College of Agriculture and Natural Resources (CANR) at the University of Delaware seeks a detail-oriented, customer-focused Academic Support Coordinator to join the Undergraduate Student Services Office on a part-time basis. This position plays a vital role in supporting CANR’s mission to feed the world and protect the planet by ensuring exceptional service to current and prospective students, faculty, and staff.

Reporting to the Senior Assistant Dean, the Academic Support Coordinator provides comprehensive administrative, fiscal, and event coordination support for a dynamic office that serves over 1000 undergraduates across 14 majors. The primary responsibilities of this role involve working closely with the Associate Director of Recruitment to manage and organize highly curated prospective student tours and visits, acting as the front-facing person of the office to handle walk-ins and phone calls, and managing various daily office operations such as financial transactions.

• Serves as the first point of contact, both in person and on the phone, for CANR’s Undergraduate Student Services Office, handling all daily incoming calls and walk-in inquiries from faculty, staff, students, parents, and the public
• Performs routine and non-routine administrative and records processing duties ensuring confidentiality with all matters
• Interprets and communicates UD academic policies and procedures to faculty, current students, and staff regarding UDSIS, grading and registration questions, student policies and procedures, student crisis issues, referrals, scholarships, transfer credits, admission, and readmission
• Arranges extensive recruitment visits for prospective students and their families, including scheduling of faculty as well as facility and farm tours with student Ag Ambassadors
• Welcomes and engages with prospective families during campus visits and assists with responding to inquiries from prospective students
• Retrieves and reports data from UD’s Slate admissions system to assist CANR staff during the recruitment cycle
• Provides administrative support related to the Ag Ambassador Program, tracking tour training, participation credits earned, and incentive distribution
• Assists with coordination of special events including CANR Convocation, CANR New Student Orientation, Blue and Golden Saturdays, and Admitted Student Days
• Places merchandise orders with UD’s approved vendors for Ag Ambassador apparel and other recruitment swag
• Provides administrative support with the Undergraduate Student Services budget, including Pro Card administration in Concur and processing financial forms such as journal vouchers, work orders, and vendor payments
• Responds to select emails sent to the office’s general inbox and connects students with appropriate staff and campus resources
• Assists with special projects, data collection, reports, correspondence, mass emails, and direct mailings including mail merges
• Manages archiving and student records retention, files, and documentation, and orders supplies and equipment for the office
• Maintains office informational displays…