Administrative Assistant III, Bus Analytics, Operations & IT

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Work Type: Staff

Location: Newark, DE

Categories: Administrative Support, Full Time

This is a temporary one-year position; continuation is contingent on available funding.

The University of Delaware’s business school, the Alfred Lerner College of Business and Economics, is a hub for innovation,business and economics research and career success. With hands-on experiences and a technology-driven curriculum, Lerner equips students to navigate the evolving business world and drive change worldwide. The Department of Business Analytics, Operations, and Information Technology (BAOT) brings together expertise in artificial intelligence, data analytics,operations management, management information systems, and businesstechnology.

Lerner’s Department of Accounting offersAACSB-accredited graduate and undergraduate programs in accounting.

Serving under the general supervision of the two Chairpersons,the Administrative Assistant III supports the day-to-day administration and operations of both the Department of BAOT andthe Department of Accounting. The principal emphasis is on undergraduate program support. Performs a variety of basic tocomplex administrative duties including the timely processing of correspondence and Webforms; the collection, compilation, and organization of information or data; student course registration,and generation of reports and records.

Prepare administrative forms which may contain confidential information. Ensures compliance with internal and external administrative policies and procedures,determines priorities, and resolves administrative issues. A highlevel of independent judgment, initiative and problem-solving skills, and the ability to demonstrate a high degree of confidentiality and discretion are required.

• Provide administrative support to the Department Chairpersons,faculty, and staff in both departments. Perform routine andnon-routine administrative tasks as assigned, complying with established deadlines and work standards and University policies.
• Provide front-office support for both departments, including greeting and assisting visitors, current students, and faculty;receiving and directing incoming calls, answering inquiries aboutthe department, college and University; and serving as the first level triage for issues related to the two departments.
• Request, collect and file course syllabi for each course taughtand file electronically in the shared drive and save paper copy inthe syllabus drawer at the beginning of each semester.
• Submit requests to facilities for requests for service, fix-it requests, movers, and media services and handles basic maintenance of the department copier and all the department printers.
• Oversee the completion of departmental copy requests and submit special requests to University Printing as appropriate.
• Facilitate and assist with departmental events such as Honors Day, Convocation, Commencement and others. Ensure that events are managed in accordance with departmental goals and objectives.
• May assist with travel arrangements for faculty, staff, and students.
• Maintain and organize office supply inventory; purchase supplies as needed.
• Distribute mail in faculty and staff mailboxes as needed.
  
  Coordinate the pick-up and delivery of mail between the department and the Dean’s Office each day. Reassign faculty mailboxes asneeded.
• Operate standard office equipment, keep in working order,…