Manager, Risk Governance

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

As Manager, Risk Governance, you will play a critical role within the Head of Risk Administration and Governance’s Team. This position is responsible for strengthening governance practices and ensuring effective coordination across strategic, regulatory, and stakeholder activities. Key Responsibilities includes (a) Planning, Communications & Executive Materials for Risk Stakeholders (b) Regulatory Relations & Governance Processes.

• Develop and manage executive decks, presentations, and monthly business review / communication materials to support Risk Management.

• Coordinate the creation of plans, reports, and documentation for senior leadership and stakeholders, ensuring clarity, consistency, and alignment with the Risk Management vision.

• Support the coordination of regulatory engagements, including meetings, information requests, and documentation related to regulatory exams, supervisory interactions, and ongoing engagement, ensuring all control points are followed.

• Facilitate the maintenance of up-to-date exam and review trackers; and utilize the related information to prepare executive‑level materials summarizing regulatory relations status.

• Manage updates to regulatory relations procedures, job aids, and templates, and develop new materials as needed, ensuring they remain current and useful for all stakeholders.

• Partner with cross‑functional stakeholders to ensure regulatory interactions and governance processes are coordinated and responsive.

• Contribute to stakeholder training, guidance materials, and communications that increase awareness and understanding of governance requirements, regulatory protocols, and documentation standards.

• Foster a culture of transparent communication, disciplined execution, and proactive regulatory readiness.

• Support the implementation and enhancement of GRC systems and/or Microsoft‑based solutions (e.g., SharePoint, Teams, automated workflows) to streamline exam management, regulatory communications, and governance documentation.

• Where needed, provide support to other governance processes within the team.

• Travel of less than 10% to other Sallie Mae locations may be required.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

Minimum:
Indicate minimum education, skills and experience required.

• Strong background in business administration, governance, or regulatory compliance.

• Excellent…