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Collections Specialist

Job in Newark, New Castle County, Delaware, 19711, USA
Listing for: J & J Staffing Resources
Full Time, Seasonal/Temporary position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Our client in Newark, DE is seeking a Debt Recovery Specialist to join their team for their upcoming training class in November
.

This is a temp to hire position starting in November with a varying schedule of 8am to 5pm Monday-Friday
, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM
.

This position offers $16/hr.

  • Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work
  • Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
  • Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
  • Adhere to and abide by all regulations as set forth by the FDCPA
  • Any other duties as assigned by General Manager or Section Manager

Qualifications & Skills:

  • Must be available to attend and complete entire training program
  • Required to work 2 nights per week until 9pm
  • Strong customer service, written, and oral communication skills required
  • Ability to work well under pressure, independently, and meet deadlines
  • Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)
  • Highly motivated and proactive

If you have previously registered with us
, please call our office at  so that we can update your information with you.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
  • Staffing and Recruiting

Referrals increase your chances of interviewing at J & J Staffing Resources by 2x

Medical insurance

Vision insurance

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