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Senior CS & Dispatch Leader - HVAC​/Home Services

Listing for: Air Temp Solutions
Full Time position Listed on 2026-11-13
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

Job Description & How to Apply Below

Air Temp Solutions is seeking an experienced Customer Service Manager to lead our customer service operations in Newark, Delaware. This position demands a leader with a strong background in managing customer service or call center teams within the HVAC or related industries.

The ideal candidate will have at least 3 years of customer service management experience, preferably in HVAC or plumbing. Responsibilities include coaching team members, monitoring performance, and ensuring high levels of customer satisfaction. A proactive approach to conflict resolution and scheduling is essential.

We are currently recruiting a Senior CS & Dispatch Leader - HVAC/Home Services for our team in Newark, DE, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior CS & Dispatch Leader - HVAC/Home Services role in the description above.

Position Requirements

10+ Years work experience
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