Alternatives Operations Vice President

As a Private Funds Operations Vice President in Asset Management Operations, you will leverage your expertise in fund operations, client onboarding, and process optimization to support complex alternative investment transactions for our global client base. You will collaborate with internal JPM teams, clients, fund administrators, and custodians to ensure operational excellence and deliver exceptional client service across private funds, hedge funds, and private credit investments.

• Oversee daily cash operations, including multi-currency bank accounts, treasury accounts, FX transactions, and liquidity monitoring for private funds and hedge funds.
• Manage and review all documentation and spreadsheets related to subscriptions, redemptions, transfers, conversions, and capital calls for both investors and investments.
• Execute and reconcile complex investment transactions with underlying Hedge Fund Managers and Private Credit Managers, ensuring accuracy in USD and FX trades.
• Collaborate with portfolio management, risk, and custodians to finalize trades and ensure accurate mark-to-market, NAV, Waterfall, and IRR calculations.
• Lead client onboarding processes, including KYC/AML checks, subscription documentation, investor portal setup, and ongoing client communications.
• Prepare and distribute capital call notices, distribution notices, tax statements, and investor statements with precision and timeliness.
• Serve as the primary point of contact for clients during onboarding and ongoing operations, addressing inquiries and maintaining detailed records in CRM systems.
• Track and analyze fund performance, delivering actionable insights and comprehensive performance reports to support strategic decision-making.
• Proactively identify and implement process improvements to enhance operational efficiency, reduce errors, and support automation and scalability.
• Resolve operational issues and discrepancies both internally and externally, ensuring compliance with regulatory and internal standards.

• Bachelor’s degree required.
• 4+ years of experience in fund operations, alternatives, hedge funds, or asset management, with a proven track record in client onboarding and trade support.
• Demonstrated leadership and collaboration skills, with a proactive, detail-oriented, and analytical approach.
• Advanced proficiency in Microsoft Excel (functions, formulas, pivot tables, power query) and experience with CRM/database management systems.
• Strong communication skills, with the ability to engage confidently with senior management, clients, and stakeholders across the organization.
• Experience in process optimization, automation, and workflow enhancements.
• Ability to manage multiple priorities, resolve issues efficiently, and adapt to new challenges as the team and business grow.