Medical Front Office - Patient Service Specialist

Overview

Position:
Patient Service Specialist

Location:

Newark, DE

Type of Employment:
Full-time

Schedule:

Monday - Friday (2 evenings till 7pm per week)

Compensation:
Starting at $18/hour (Pending experience)

When patients enter our outpatient physical therapy center in Newark, we want them to have an exceptional experience starting at the front desk. As a patient service specialist, you ll manage both the patient side and the business side of our center. You will make an impact on every patient s care experience, even before they leave the waiting room.

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

• High School Diploma or GED
• 1 Year of Front Desk Experience

• Healthcare experience

• Mentorship and orientation programs to ensure a successful transition
• Generous PTO for work-life balance
• Comprehensive medical/rx, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans and life and disability protection

Equal Opportunity Employer including Disabled/Veterans

Check out the video below for additional insight into the work of our Patient Service Specialists!