Office Assistant , Center Medical Genomics

Office Assistant I, Center for Medical Genomics

Christiana Care is hiring a Medical Office Assistant for the Center for Medical Genomics at the Helen

F. Graham Center in Newark, DE.

$17.32/hr – $25.12/hr

• Monday–Thursday, 8:00 am – 4:30 pm
• Friday, 7:30 am – 4:00 pm

• Schedules appointments with awareness of insurance, provider, and practice location
• Greets and interacts with patients in a professional manner to collect required demographic and financial information, processes and verifies referral information and eligibility for insurance reimbursement as needed
• Maintains confidentiality of workplace and patient information
• Collects payments according to insurance requirements
• Verifies insurance coverage and coordinates referrals
• Performs day‑end reconciliation of appointments and payments received
• Answers all phone calls professionally and relays accurate messages
• Records messages into provider(s) and responds to messages from provider(s)
• Communicates with provider and staff through EMR
• Communicates with internal and external departments
• Keeps patients up to date on issues until resolution can be accomplished
• Facilitates testing, labs, appointments, etc. for patients
• Prepares medical records to include scanning and indexing tests, reports, etc. into patient charts as needed
• Researches issues and responds to the patient in a timely and professional manner
• Assists with copying, faxing, and general administrative support
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor any unsafe activities or hazards that may cause injury
• Performs other related duties as required

• High school graduate or equivalent
• Experience in a medical office setting preferred (an equivalent combination of education and experience may be substituted)

Hourly pay range: $17.32 – $25.12. This range represents Christiana Care’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range will depend on individual factors such as skills, experience, and qualifications.

Christiana Care is an equal opportunity employer committed to prohibiting discrimination. Applicants will be considered without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Benefits
:
Christiana Care offers a competitive suite of employee benefits to maximize wellness, including health insurance, paid time off, retirement, employee assistance program. Learn more at (Use the "Apply for this Job" box below)..

Post End Date:
Jan 14, 2026.