Go to Market Manager - Account & Enablement

Go to Market Manager – Account Opening & Enablement

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Are you ready to challenge the status quo and drive a high‑impact, multi‑year Reimagine the Bank program to transform customer experiences end‑to‑end? We are seeking a passionate, proactive, and dynamic Program Manager to drive go‑to‑market success for account acquisition, opening and onboarding experience transformation.

This role will be focused on end‑to‑end solution discovery and requirement definition as well as cross‑functional team orchestration to influence customer journey transformation. The ideal candidate will have a strong background in managing complex, agile enterprise programs and will bring operational rigor, strategic thinking, and excellent influence and communication skills to ensure program urgency, progress and transparency.

• Support end‑to‑end delivery of complex, cross‑functional programs aligned with strategic business goals.
• Support Product Manager leads in definition and management of program scope, partners, timelines, milestones, and deliverables.
• Drive solution discovery for targeted objectives and definition of partner requirements.
• Ensure alignment between business objectives, partner execution, and customer outcomes.
• Track and manage interdependencies, risks, and issues across multiple work streams and build integrated program roadmaps.
• Drive delivery excellence through structured planning, execution, and continuous improvement and accountability for follow‑ups across teams.
• Facilitate prioritization and scenario planning to support dynamic business needs.
• Monitor delivery KPIs and health metrics to ensure transparency and accountability.

• Optimize product and program launch and distribution approaches across teams.
• Coordinate commercialization processes across upstream and downstream partners.
• Drive partner forums to influence timely and recurring reinforcement of new experiences and solutions, optimizing socialization messaging and strategies.
• Ensure delivery appropriately equips frontline teams with tools, training, and resources to enable product vision end‑to‑end.
• Obsess over the customer journey including all brand touchpoints and environments the customer experiences.
• Evolve operating model of teams over time.
• Evaluate and elevate current processes, routines, and procedures to improve team performance.
• Champion change management policy adherence. Drive continuous improvement and operational optimization.
• Manage governance cadence and stakeholder forums.

• Provide proactive, efficient escalation and problem‑solving support.
• Influence cross‑team collaboration and decision‑making, as well as timely delivery and impediment resolution. Champion new ways of working and problem‑solving across teams.

• 6+ years of experience driving expansive program management across business and technology initiatives.
• Experience in management of technology development projects & onshore‑offshore resources preferred.
• Strong knowledge of Agile delivery, JIRA, Confluence, and MS Teams.
• Experience in matrixed organizations and financial services preferred.
• Proficiency in tools such as Tableau, MS Project, Planview, Advanced Excel.
• Excellent written and verbal communication and influence skills across all levels of management.
• Proven time management and organizational skills; detail orientation and ability to manage multiple priorities effectively.
• Ability to work with ambiguity and persevere through roadblocks; ability to proactively take initiative and work constructively as part of a team.
• Strong analytical skills with the ability to identify trends and optimize outcomes.
• Ability to build strong relationships with multiple stakeholders while effectively managing risk, compliance, and complex program interdependencies; highly collaborative across cross‑functional, diverse teams.
• Strong execution orientation.
• Ability to work in a fast‑paced environment and balance/prioritize requests.
• Flexibility and ability to acquire new skills to keep pace with changing systems and processes.
• Consumer…