ERP, Cloud System Lead

Job no: 503993
College / VP Area: Vice President for IT
Work type: Staff
Location: Newark, DE
Categories: Information Technology

Acts as the lead systems specialist in the Department of Enterprise Systems and Cloud Services. Leads the implementation of software development life cycle methodologies to enhance the University’s People Soft Financial system and provides primary support for multiple People Soft modules through planning, requirements analysis, design, development, integration, testing, implementation, maintenance, and documentation in accordance with IT-MIS policies and standards.

Duties include:

manage multiple projects and support multiple critical applications; assist junior Applications Programmers with solutions to complex problems; maintain, tests, and update People Soft ERP systems; improve performance of People Soft batch programs, reports and online pages using techniques such as SQL tuning, database indexes, hints, statistics and explain plans; plan, upgrade, and deploy new People Tools versions and People Soft application versions using People Soft upgrade assistant, fit-gap analysis, data conversion, system and database audits, performance & integration testing;

test and correct programs to ensure they work properly and to determine that programs meet client needs; develop statistical analysis and data analysis using People Soft Query/XML Publisher reporting tools; coordinate work to develop, test, deploy and document People Soft custom or delivered batch programs to interface with internal systems and to meet the University’s requirements; provide production support for the Financial system and maintains the daily production schedule of People Soft systems;

analyze and resolve production incidents; works with users and production control staff regarding schedule and problem resolution; provide on-call support for People Soft systems; work closely with management to ensure adherence to UDIT policies and with users to determine their needs, recommend solutions, and keep them updated on project status; re-engineer business functions by evaluating requests for service and reviews policies, procedures, and workflows to ensure that the best systems are implemented;

troubleshoot complex data processing problems and user data entry errors and coordinates problem resolution and testing with other programmers, users, and units; and participate (and may lead) in internal and external training programs.

Requires a Bachelor’s degree or foreign equivalent degree in Information Systems, Computer Science, Engineering, Business, or a related field and 5 years of experience with Oracle ERP and IDE (i.e., People Soft Financials, People Tools core technologies, People Soft reporting technologies, People Soft Upgrade/Change Assistant, Oracle Database, Oracle Procurement), programming languages, and database querying and software implementation techniques. Limited telework permitted – must be on-site two days per week

The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies.

The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

Applications close:
Nov 15 2026 Eastern Standard Time