Senior Manager, Executive Escalations & AI Ops
Listed on 2026-11-06
-
Management
AI Business & Operations -
IT/Tech
AI Business & Operations
Lumen is a leading network provider delivering AI-ready connectivity across cloud, edge, and enterprise workloads. This Senior Manager leads the Strategic Engagement and Response Team (SERT) within Enterprise Repair, owning high-level escalations and driving automation, AI, and CX initiatives with executive visibility and accountability.
You will manage programs across Engineering, Field Operations, NOC, Provisioning and Sales, ensuring on-time delivery, root-cause analysis and continuous
This opportunity is for the Senior Manager, Executive Escalations & AI Ops role at Lumen.
Our group is growing, and we are hiring a Senior Manager, Executive Escalations & AI Ops in Dover, DE, United States.
This opening is for the Senior Manager, Executive Escalations & AI Ops role at Lumen.
We are seeking a motivated Senior Manager, Executive Escalations & AI Ops to join Lumen in Dover, DE, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).