Quality Analyst - Compliance & Quality Assurance; Hybrid
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Bank of America is hiring a Quality Analyst to monitor and evaluate the quality of inbound/outbound calls and case reviews in a high-volume environment. The role emphasizes documenting issues, providing actionable feedback, and ensuring regulatory compliance across Check Operations and related processes.
The successful candidate will conduct quality reviews, create test plans, and collaborate with teams to drive continuous improvement while meeting SLAs and production goals.
As a Quality Analyst
- Compliance & Quality Assurance (Hybrid), you will play an important part at Bank of America in Newark, DE, United States.
This posting is for the Quality Analyst
- Compliance & Quality Assurance (Hybrid) role at Bank of America, based in Newark, DE, United States.
We are looking to fill the Quality Analyst
- Compliance & Quality Assurance (Hybrid) position at Bank of America in Newark, DE, United States.
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