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Shift leader, Restaurant​/Food Service

Job in Newark, New Castle County, Delaware, 19711, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-01-12
Job specializations:
  • Restaurant/Food Service
    Catering
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

As a
Shift Leader at our
UD store located at
70 E Main St, Newark DE 19711
, you are the captain of our bakery during your shift! You understand what it takes to "Own the Night" by predicting the flow of business and leading a successful shift. Your hands-on leadership should include building orders, suggestive selling, baking, and interacting with customers. You will also take pride in knowing that your leadership contributes to a productive and enjoyable night for your store team!

* Paid vacation and sick time off

* Pet insurance for your furry loved ones

* Job stability with a rapidly growing and reputable company

* Achievable growth and promotion opportunities

* A fun, exciting team environment

What will I do as a Shift Leader?
  • Provide excellent customer service and quality products to all guests throughout their experience.
  • Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, ensuring team adherence to standards, and assisting in training and coaching team members.
  • Maintain a safe, clean environment for guests and staff, following safe food handling practices.
  • Manage cash handling and deposits.
  • Desired

    Skills and Experience:
  • At least 1 year of experience in a customer service role.
  • Experience with Point of Sale systems.
  • Excellent communication, time management, and interpersonal skills.
  • Detail-oriented and results-driven.
  • Ability to lead by example and motivate others.
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States.
  • Must be 18 years or older to be employed.
  • About us:

    Our goal is to help all candidates find great careers. Your information is secure and confidential. Please apply directly for this job at the employer’s website.

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