Retail Team Lead Newark Job Newark area,Delaware USA,Retail

Position: Retail Team Lead - F/T (Newark)
POSITION SUMMARY:

The Team Lead o versee s and participates in all day-to day store activities including safety compliance, front end and back room oversight of the store.

The Team Lead assists with functions related to sales, production and customer service and is a key holder responsible for store open ing and closing activities as directed by the Store Manager and/or Assistant Manager.

This position is a member of the Management Support Team.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Complies with allorganisationpolicies and procedures.

Follow Ssafetypolicies and procedures ensuring maximum security and protection of all customers, team members,and company assets.

Engageswith all consumers, community groups, co-workers t o promote the achievement of the company mission.

Maintainsstrict confidentiality of all sensitive information concerning the organization,consumers and/or employees.

Assists with achiev ing
100% or mor e of weekly revenue and production goals through team member training and production focusefforts.

HandlesPoint of Saleand Accounting functions and transactions; responsible for store cash funds,issuing and counting down registers, bank deposits,and overage s/shortages.

Performs necessary record keeping, daily reports, and reporting of money and sales to appropriate department personnel within Goodwillof Delaware & Delaware County.

Responsible to assist with the fulfillment of all production functions and individual productivity of Production

Associate team members.

Assists with training of new retail team members, as assigned,toensure that the highest levelof customer service is offered to all.

Advises management staff of all progress, problems, and new development on a regular basis.

Assumesroleofmanageron duty and supervises team members on shift.

Conducts quality checks on carts and Z-racks.

Responsible for store opening and closing activities.

Assists with exterior and interior maintenance by ensuring that the store isclean, neat, orderlyin appearance.

Performs all other job duties as assigned.

EDUCATION/

EXPERIENCE:

A High School Diploma or G.E.D. and a minimum of 1-2 years of related experience. An equivalent combination of education and/or training may be considered.

SKILLS/ABILITIES:

Basic computer navigation skills, and ability to learn new technical skills
Excellent communication skills to include listening skills
Excellent customer service skills, and ability to interact effectively with a diverse constituent population
Demonstrated ability to work in a fast-paced environment
Demonstrated ability to work independently and in a team environment
Ability to handle challenging situations with a calm and professional demeanor
Ability to take the initiative and exercise good judgement at all times
Ability to communicate and delegate tasks as well as supervise the follow-through of assigned tasks
Ability to work varied hours/days as business dictates including opening and closing of lo
Valid driver’s license is preferred

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate.