Sales Associate - Newark

Hand & Stone Newark located at 302 Suburban Dr, Newark, DE 19711 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members.

Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co‑workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well‑being are top priorities! Your journey with us goes beyond onboarding – enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress‑free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill and benefit from an uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance.

Our top performers typically earn an additional $2‑$4 per hour in commission on top of their base rate.

• Meet membership sales goals.
• Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis, including membership conversion, booking efficiency, call conversion, and gift card sales.
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements.
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and membership sales and management.
• Passionately promote sales, promotions, and events.
• Uphold spa cleanliness standards.
• Perform various other duties as assigned.

• Employer Contributions to Medical Insurance
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Supplemental Insurance
• 401(k) and 401(k) Matching
• Competitive salary
• Employee discounts
• Free uniforms
• Flexible schedule
• Paid time off
• Training & development
• Opportunity for advancement

The SA role includes a varied schedule, including weekend, daytime, evening, and holiday hourly schedules; flexible availability is preferred.

We can't wait to meet you!

• Entry level

• Full-time

• Purchasing

• Retail

Referrals increase your chances of interviewing at Hand & Stone Massage and Facial Spa by 2x.