HVAC Supervisor

Position title

HVAC Supervisor Description Desmond  Heating & Cooling Solutions LLC is a growing, customer-focused HVAC company serving residential and commercial clients across Delaware and the greater Philadelphia region. We take pride in delivering high-quality service, expert workmanship, and dependable support to our customers. We are seeking an experienced
** HVAC Supervisor
** to lead our field team, ensure exceptional service delivery, and support our continued growth.
** Job Summary
** The HVAC Supervisor will oversee daily field operations, support and mentor technicians, ensure high-quality workmanship, and maintain strong customer satisfaction. This role requires leadership skills, technical expertise, and the ability to manage multiple projects and priorities.
** Work Schedule
*** Monday–Friday
* Occasional weekends based on workload or emergencies
* Participation in the on-call rotation may be required
* Flexibility for peak-season demandsResponsibilities
** Key Responsibilities
*** Supervise, train, and support HVAC service and install technicians
* Conduct quality control checks on completed jobs to ensure compliance with company standards
* Provide technical guidance, troubleshooting support, and field coaching
* Oversee job scheduling, work assignments, and daily technician dispatch
* Review service tickets, quotes, and job details for accuracy
* Communicate with customers to resolve concerns and ensure satisfaction
* Assist in recruiting, onboarding, and evaluating field technicians
* Monitor inventory, tools, and equipment maintenance
* Ensure adherence to safety standards, codes, and company policies
* Collaborate with office staff to improve workflow and operational efficiency
* Report technician performance, KPIs, and field-related issues to management

Qualifications
* ** Minimum 5 years of hands-on HVAC experience** (residential experience is must and commercial is preferred)
* Strong knowledge of HVAC diagnostics, repairs, and installations
* EPA certification required; NATE certification preferred
* Prior supervisory, team lead, or senior technician experience strongly preferred
* Excellent communication, leadership, and problem-solving skills
* Ability to manage multiple tasks and prioritize responsibilities
* Valid driver’s license and clean driving record
* Strong customer service focus
** Preferred Skills (Not Required)
*** Experience with Service Titan or similar field service software
* Knowledge of Delaware building codes and permitting
* Light commercial HVAC experience

Job Benefits
* Competitive hourly pay ($45–$55)
* Company vehicle and tools (if applicable)
* Paid holidays and PTO after 6 months
* Ongoing technical and leadership training
* Opportunities for growth within the company

Job Location
1130 Ogletown Rd., Ste. 3, Newark, DE, 19711, U.S.A.
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