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Business Development Customer Success Mgr./ CSM

Program Manager, Customer Experience Center of Excellence

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Audible
Full Time position
Listed on 2026-01-03
Job specializations:
  • Business
    Business Development, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading audio storytelling company in Newark, NJ, is seeking a Program Manager to enhance customer experience across various initiatives. You will manage projects that leverage customer insights to drive measurable improvements. The ideal candidate has experience in cross-functional collaboration and data analysis. This role is integral to ensuring quality and operational efficiency while providing world-class service to millions of users.

Join a team of dreamers and inventors making a difference in audio storytelling.
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