Lead Product Manager, AI Platform

At Zelis, we Get Stuff Done. So, let's get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

The Analyst V, Product Management is responsible for defining and overseeing complex product initiatives. This role ensures alignment between business goals and product execution.

Zelis works to make the healthcare financial system work better for payers, providers and the people they serve. AI is a big part of how we get there, and how our teams work every day.

Employees across Zelis are bringing AI into their daily work, and they need one place to do it well. This role owns the internal AI Platform that enables our teams to be more efficient and spend their time where it is most valuable.

As Lead Product Manager, you'll own the platform roadmap end to end. You'll set the direction, decide what gets built and work with engineering and design to ship it. The people who rely on it, employees in every part of the business, are your customers.

The scope is broad and the work is foundational. What you build shapes how AI gets used at Zelis, and how thousands of employees use it to do their jobs every day.

This role is remote from anywhere in the US, though it may require occasional travel to an office location. Our team is spread across the US, but we all work EST hours.

• You own the whole platform, not a slice.
  
  The roadmap is yours, end to end.
• You're early.
  
  The platform is still taking shape, so you'll help set the direction rather than inherit it.
• The impact is enterprise-wide and visible.
  
  Your work reaches every part of the business and the leaders who run it.
• There's room to grow.
  
  This is a build, with a team and a clear path behind it.

• The roadmap
  -You'll set the long-term vision and own the day-to-day roadmap that delivers it, informed by close discovery with the employees and teams who use the platform.
• Platform as product
  - You'll treat the people who use the platform as your customers, and take the friction out of incorporating AI into their daily workflows.
• Delivery
  -You'll own the loop from intake to launch, making the hard calls between speed, scale, cost and reliability, with engineering and design.
• Adoption and health
  -You'll define what platform health and adoption mean, then move them: stability, scale and how much employees rely on it.
• Alignment
  - You'll keep leadership, engineering and the business pointed the same way, and tell the story behind every priority.

• Set a platform roadmap the organization backs.
• Ship the first enhancements the platform to allow users to migrate without disrupting their existing AI functionality.
• Stand up a working prioritization and delivery rhythm with engineering and design.
• Define adoption and health metrics, and show them moving.

• You've owned and scaled a platform used across an…