Entry Level Customer Service Specialist

At AO, we believe customer service is more than answering questions—it’s about building trust, providing peace of mind, and making a meaningful difference in people’s lives. If you’re passionate about helping others and ready to grow in a purpose-driven, high-growth career, we want to hear from you.

As a Customer Service Specialist, you will:

• Support & Guide – Help clients understand their life insurance benefits and coverage details.

• Provide Solutions – Assist with policy changes, claims, and account updates tailored to each client’s needs.

• Build Relationships – Maintain ongoing connections with clients to ensure they feel valued and supported.

• Be a Trusted Resource – Act as the primary point of contact, addressing questions and concerns with empathy and professionalism.

• Start in Client Support – Master our processes, tools, and service standards.

• Advance into Leadership – Mentor and guide a team of customer service professionals.

• Grow with Performance – Your advancement is based on skill and results, not tenure.

• Purpose-Driven Work – Provide support that truly impacts families’ futures.

• Work Anywhere – 100% remote; your office is wherever you have Wi-Fi.

• Career Growth – Clear path to leadership with training and mentorship.

• Recognition & Rewards – Earn incentives, bonuses, and even luxury travel opportunities (past trips include Dublin, Dubai, Ibiza, and Tulum).

• Continuous Development – Access ongoing professional training and coaching.

• Compassionate, people-first professionals with strong communication skills.

• Organized, detail-oriented problem-solvers.

• Team players who can also work independently.

• Resilient, adaptable individuals eager to learn and grow.

This is more than a customer service job—it’s a career with purpose, flexibility, and unlimited growth potential. Apply today and start making a difference in clients’ lives while building your future.